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Retention Specialist

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Please see Special Instructions for more details.

For full consideration, please apply by 10/29/2017, 11:59 pm (MT) with a cover letter addressing the required and preferred qualifications, resume and three professional references. References will not be contacted without prior notification of candidates. Travel expenses for interviews will be limited to a maximum of $500 per candidate.

Posting Details

Posting Detail Information

Working Title Retention Specialist
Research Professional Position No
Posting Number 201700759AP
Position Type Admin Professional/ Research Professional
Number of Vacancies 1
Work Hours/Week 40
Proposed Annual Salary Range $35,000 - $37,000
Desired Start Date 01/02/2018
Position End Date (if temporary)
Open Posting Date 09/29/2017
Open Until Filled Yes
To ensure full consideration, applications must be received by 11:59pm (MT) on 10/29/2017
Description of Work Unit

The Academic Advancement Center (AAC) is a federally grant-funded U.S. Department of Education TRIO Student Support Services (SSS) program at Colorado State University. The AAC provides comprehensive programs and support to students from low-income, first-generation, and disability backgrounds to ensure success in their transition, persistence, and graduation. Services include academic coaching and advising, tutoring and academic success strategies, financial literacy instruction, graduate school preparation, and career counseling.

The AAC is housed within CSU’s Division of Student Affairs which provides a wide array of student services and programs for the entire student population. The Director of the Academic Advancement Center reports to the Assistant Vice President of Student Affairs and is part of a cluster with academic support and student diversity programs and services.

Position Summary

The Retention Specialist will be responsible for assisting in the outreach, recruitment, identification, and selection process of new program participants. This staff member will also provide intensive, holistic advising and conduct ongoing assessment and monitoring of the academic progress of participants in the AAC. In addition, the Retention Specialist will be responsible for developing and facilitating seminars and assisting in programs for the AAC participants.

Required Job Qualifications

- Bachelor’s degree required in education or related area and a minimum of two years full-time professional experience teaching, curriculum development, and/or academic programs

- Supervisory experience, program development, and program and staff management (professional or student staff)

- Demonstrated commitment to and experience working with college students who are first-generation, limited income, and/or have disabilities

- Knowledge and experience in supporting students in the transition process (high school to college, 2-year to 4-year institutions of higher education)

Preferred Job Qualifications

- Master’s degree in student personnel, higher education, counseling or related field.

- One year work experience in related field, or graduate level work experience
through assistantship or internship.

- Prior experience working with TRIO or similar programs

- Knowledge of and experience in student retention and success programs

- Experience in advising, counseling, teaching college students from first generation, low-income backgrounds and/or individuals with disabilities

- Excellent written communication skills, including experience making presentations to a variety of audiences

- Demonstrated computer application skills (MS Excel, Access, or other database programs), and prior experience with database entry

- Experience hiring, training, supervising, and evaluating student staff

- Demonstrated ability to relate effectively with a variety of constituents including students, faculty, staff, and community

- Ability to collaborate within and across departments

Diversity Statement

Demonstrated knowledge of, and relevant ability with, culturally diverse communities among potential target and constituent populations.

Essential Duties

Job Duty Category Retention Specialist

- Using the intrusive advising model, provide academic support and coaching, advising, counseling, and advocacy for student participants, including first-year students, transfer students, and continuing students
- Assess the academic, personal, social, and cultural needs of students and develop appropriate plans for addressing these issues
- Maintain and keep current student files in Student Access database and other data systems to document student participation
- Provide appropriate referrals to university resources, including but not limited to Resources for Disabled Students, Student Case Management, Student Financial Services, Health Network, etc.

Percentage Of Time 75
Job Duty Category Outreach, recruitment, identification, and selection

- Assist in presenting information about the program to potential participants at New Student Orientation, Welcome Fairs, Resource Fairs, etc.
- Assist in reviewing applications, conducting intake interviews, and participating in ID / Selection Committee meetings

Percentage Of Time 15
Job Duty Category Develop and facilitate seminars and assist in programs for AAC students

- Assist in developing programs for new student welcome for first-year, transfer students, and continuing students
- Develop / facilitate curriculum for seminar sessions for AAC Arrive and AAC Thrive programs, such as goal setting, learning and study skills, budget management, etc.

Percentage Of Time 10

Application Details

Special Instructions to Applicants

For full consideration, please apply by 10/29/2017, 11:59 pm (MT) with a cover letter addressing the required and preferred qualifications, resume and three professional references. References will not be contacted without prior notification of candidates.

Travel expenses for interviews will be limited to a maximum of $500 per candidate.

Conditions of Employment Pre-employment Criminal Background Check (required for new hires)
Search Contact Rachel Martinez; 491-3551;
EEO Statement

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.

The Title IX Coordinator is the Executive Director of the Office of Support and Safety Assessment, 123 Student Services Building, Fort Collins, CO 80523 -2026, (970) 491-7407.

The Section 504 and ADA Coordinator is the Associate Vice President for Human Capital, Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836.

Background Check Policy Statement

Colorado State University (CSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.

References Requested

References Requested

Minimum Requested 3
Maximum Requested 3

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. Do you have prior experience working with underrepresented students populations (low-income, first-generation, students with disabilities)?
    • Yes
    • No
  2. Do you have a bachelor’s degree in education or related area and a minimum of two years full-time professional experience in teaching, curriculum development and/or academic programs?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents